Frequently Asked Questions
Everything you need to know about curating your perfect space.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days. For larger furniture pieces or custom art, delivery may take 2-3 weeks depending on your location and the specific carrier required.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original condition. Please note that custom-made furniture and final sale gallery pieces are non-returnable unless they arrive damaged.
Are the materials sustainably sourced?
Yes, STOWE GALLERY is committed to ethical sourcing. We prioritize partnerships with artisans who use reclaimed woods, organic textiles, and eco-friendly manufacturing processes.
Do you offer white-glove delivery service?
We offer white-glove delivery for oversized furniture items. This service includes room-of-choice placement, assembly, and removal of all packaging materials for a seamless experience.
How can I track my shipment?
Once your order is processed, you will receive a confirmation email containing a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm for larger home investments.